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Calderdale Music Trust Debt Policy
This policy aims to help Calderdale Music Trust adopt a consistent approach to debt with a longer term view of reducing liabilities to a bare minimum by limiting such debts to those incurred in wholly exceptional circumstances.
Where personal debt does occur within our organisation, it becomes necessary to use funding received from the Arts Council (ie monies intended to benefit the musical education of all children within Calderdale) to cover the shortfall..
Additionally, the time and resources needed to chase up such debt further diverts scarce resources from Calderdale Music Trust, resources which would more usefully be deployed in broadening provision of musical education to children within the area. Calderdale Music Trust is sure that every customer would agree that this is not acceptable and accordingly we urge customers to give this policy their full support.
Any customers who are experiencing difficulty in paying for a chargeable service offered by (and/or contracted with) Calderdale Music Trust should inform the office as soon as possible, in which event an appropriate payment plan will be put in place to address the problem in a constructive manner.
Debt Policy Information for Customers
Calderdale Music Trust will follow the principles of good practice set out below:
Customers must always endeavour to pay in advance for services provided.
Payment can be made using any of the payment methods detailed below:
Where payment has not been received by the due date, a series of actions will be initiated by the Calderdale Music Trust:
Please remember Calderdale Music Trust are here to help and will be sympathetic to individual circumstances. However, in certain cases where no progress can be made in resolving a debt situation it may be necessary for a claim to be pursued via the Small Claims Court.
We hope that implementation of this policy will help customers to manage payments in an appropriate manner and at the same time ensure that all Calderdale Music Trust funds remain available for their intended purpose.
If you have any concerns in relation to prompt payment please do not hesitate to contact:
Calderdale Music Trust
The Old Courthouse
Email: [email protected]
Date of Issue November 2020